In the modern business world, the term ‘mobility’ has become crucial for enhancing customer experience (CX). It refers to using mobile technologies and solutions to enable smooth interactions and transactions with customers. This goes beyond mobile devices and includes any technology that allows on-the-go access and real-time engagement. Businesses aiming to succeed in a digital-first…
Welcome to the digital age of transformation, where delivering exceptional customer experience is paramount. In today’s rapidly changing business environment, meeting the demands of modern customers has become increasingly difficult. Customers are no longer satisfied with just a simple transaction; they crave an exceptional journey that leaves them feeling valued and understood. This is where…
CEO’s in the GCC countries especially Saudi Arabia are facing heaps of challenges ranging in level from as macro as unstable geopolitics of the region to as micro as keeping teams motivated and focused. The new market order in the making as a result of the Saudi Vision 2030 lead by HRH Mohammed Bin Salman MBS is changing the rules of…
