Mobility, cars , tech, customer mobility
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The Future of Mobility and its Implications on Customer Experience   

In today’s eve­r-changing world, how we go from one place to anothe­r is changing in a big way. Moving from point A to point B is no longer a simple task. It now involves te­chnology, customer expectations, and innovative­ solutions. This blog examines the fascinating world of mobility and its close­ relationship with the customer…

What’s Customer Experience & How It Impacts Your Business

What’s Customer Experience & How It Impacts Your Business

Customer experience is primarily related to the customer’s behavior and responses during the entire purchase process. The all-inclusive behavior of the customer, from the pre-purchase stage to consumption and post-acquiring the service, defines the customer experience. Simply put, customer experience is the sum total of all the practical contacts users had with the brand during the customer…